FAQ
Frequently asked questions
Everything you need to know before your first visit: practical details, costs, and what to expect.
Practical & administrative
-
Yes, I am currently welcoming new patients. Please contact us to schedule an appointment and discuss your needs.
-
Yes, video consultations may be available depending on the reason for your visit. Online consultations are available through Doctoranytime or Hilio.
-
In some cases, photos can help us assess your concerns and determine the next steps. However, a photo cannot replace a clinical examination when one is necessary. Please contact us for guidance on whether a photo assessment is appropriate.
-
I am a non-conventionné practitioner. Reimbursement may be available through your mutualité (health insurance fund) or complementary health insurance, depending on your coverage and policy. Your complementary insurance may cover a significant portion of the consultation fee. I recommend checking directly with your mutualité or insurer to confirm the reimbursement available to you.
-
If you need to cancel or reschedule your appointment, please notify us as early as possible. This allows us to offer the appointment to another patient.
-
In some cases, prescription renewals and test results can be handled remotely, depending on your medical situation and the type of request. A consultation may be necessary if a clinical assessment is required.
Medical & treatment
-
A full skin check involves examining your skin from head to toe to identify any suspicious moles, new lesions, or changes that may require further investigation. I will assess the appearance, shape, colour, and size of your moles and other skin lesions, using a dermatoscope when necessary. If anything looks unusual, I will explain the findings and recommend the appropriate next steps. The examination is non-invasive and generally painless.
-
The frequency depends on your individual risk factors, including your skin type, family history of skin cancer, number of moles, and history of sun exposure. As a general rule, an annual skin check may be recommended, particularly for people at higher risk. However, you should book an appointment sooner if you notice a new or changing mole, or any lesion that bleeds, itches, or does not heal.
-
A skin biopsy is usually a quick and straightforward procedure performed under local anaesthesia. You may feel a brief sting when the anaesthetic is injected, but the area should then become numb, so you should not feel significant pain during the procedure. Some mild soreness or tenderness may occur afterwards, but this is generally manageable. I will explain the procedure and aftercare instructions to ensure you feel comfortable and know what to expect.
Children
-
Yes, I see babies and children for a range of dermatological concerns. From common skin conditions in infants to acne and other skin problems in older children and teenagers, each consultation is tailored to the child’s age, symptoms and individual needs. My aim is to provide gentle, attentive care in a reassuring environment for both children and their parents.
-
I diagnose and treat a wide range of skin conditions in babies, children and teenagers, including eczema, atopic dermatitis, acne, warts, molluscum contagiosum, viral rashes, haemangiomas, fungal infections, impetigo and other skin infections. I also assess moles and other skin lesions when needed. If you are concerned about your child’s skin, a consultation can help establish the diagnosis and identify the most appropriate treatment.
Hair & scalp
-
It is normal to lose around 100 hairs every day, but excessive, persistent (more than 3 months) or sudden hair loss deserves medical attention. You should consult a dermatologist if you notice thinning hair, a widening part, bald patches, a receding hairline, or changes in your scalp, such as itching, redness, scaling or pain. Early assessment can help identify the underlying cause and allow treatment to begin when it is most effective.
-
Alopecia refers to hair loss and can have several causes, including genetics, hormonal changes, autoimmune conditions, nutritional deficiencies, stress and certain medical treatments. The most appropriate treatment depends on the type of alopecia and its underlying cause. Options may include topical or oral medication, targeted treatments for inflammatory or autoimmune conditions, and correction of nutritional deficiencies when present. A dermatological assessment is essential to establish the diagnosis and create a personalised treatment plan.
-
The evaluation usually begins with a detailed medical history and examination of your hair and scalp. A trichoscopic examination may help assess hair density, hair shaft characteristics and scalp health. Depending on your symptoms and medical history, blood tests may be recommended to check for factors such as iron deficiency, thyroid dysfunction or other nutritional or hormonal imbalances. In selected cases, a scalp biopsy or additional investigations may be necessary. Not everyone needs the same tests; they are tailored to your individual situation.
-
Hair growth takes time, so patience and consistency are essential. Depending on the cause of hair loss and the treatment prescribed, the first signs of improvement may appear after three to six months. More significant results can take six to twelve months or longer. Some treatments require ongoing use to maintain their benefits. Regular follow-up appointments help assess your progress and adjust your treatment plan when necessary.
-
Minoxidil is an established treatment for certain types of hair loss, particularly androgenetic alopecia. It can help slow hair thinning and promote hair growth, although results vary from person to person and depend on the underlying cause. Initial increased shedding can sometimes occur during the first weeks of treatment. Other possible side effects include scalp irritation, dryness, itching or redness. Unwanted facial hair growth may occur, particularly if the product spreads beyond the scalp. Topical and oral minoxidil have different safety profiles; oral minoxidil requires medical supervision because it can cause systemic side effects, including changes in blood pressure, fluid retention and an increased heart rate. Treatment should be selected according to your medical history and individual needs.
-
Yes. Stress, pregnancy, childbirth and certain illnesses can trigger temporary hair shedding, often through a condition called telogen effluvium. This occurs when more hairs than usual enter the shedding phase of the hair growth cycle. Hair shedding may begin two to three months after a triggering event, such as significant emotional stress, a high fever, surgery, childbirth or a major illness. Following pregnancy, hormonal changes can cause noticeable shedding, which often improves gradually over several months. Recovery depends on the underlying cause and may take six to twelve months.
Minor surgery
-
Depending on their appearance, location and clinical assessment, certain benign skin lesions can be removed at the practice. These may include skin tags, seborrhoeic keratoses, selected benign growths and certain moles when removal is medically appropriate. If a lesion appears suspicious, further investigation or surgical removal for histological analysis may be recommended. Not all lesions are suitable for removal in the practice, and the appropriate approach will be discussed with you following an examination.
-
After a minor dermatological procedure, you will receive personalised aftercare instructions. In general, it is important to keep the area clean, follow the recommended wound-care instructions, and change the dressing as advised. Avoid rubbing or picking at the wound, and limit activities that may stretch the area until it has healed. If stitches have been used, you will be advised when they should be removed after 7 or 14 days. Mild tenderness, bruising or slight bleeding may occur. However, increasing pain, spreading redness, swelling, pus, fever or persistent bleeding should prompt medical advice. Proper aftercare helps support healing and minimise scarring.
-
Skin biopsy results are generally available within one to three weeks, although the timeframe may vary depending on the laboratory and whether additional analysis is required. Once the results are available, I will communicate them to you through the agreed method, such as a follow-up appointment, telephone call or secure electronic communication. If further assessment or treatment is needed, I will explain the findings and discuss the recommended next steps with you.
Aesthetic treatments
-
I offer personalised aesthetic treatments designed to enhance your natural features, improve skin quality and address visible signs of ageing while maintaining a natural-looking result. Depending on your individual needs and the treatments available at the practice, options may include injectable treatments, skin rejuvenation and treatments aimed at improving skin texture, hydration and overall radiance. During your consultation, we will discuss your concerns, assess your skin and develop a treatment plan tailored to your goals.
-
Hyaluronic acid is a substance naturally found in the body that helps retain moisture and maintain skin volume. When used as a dermal filler, it can restore lost volume, enhance facial contours, improve certain folds and provide hydration and structure, depending on the product and injection technique.
Botulinum toxin temporarily relaxes specific muscles responsible for dynamic wrinkles, such as frown lines, forehead lines and crow’s feet. By reducing muscle activity, it softens existing expression lines and can help prevent them from becoming more pronounced.